FAQs

When will my order arrive?

For delivery, we aim to get your items to you within approximately 5 days. Please note, during peak periods, delivery may extend to up to two weeks, but we’ll always work hard to get your purchase to you as quickly as possible

Do I need to take a course to use our product?

For optimal results with our treatments, we recommend our accredited course, available online for your convenience. It’s designed to equip you with the latest methods for achieving the best outcomes for your customers

How long will the hair last?

V Light Extensions blend seamlessly as they grow out with your natural hair. For maintaining that fresh, just-styled look, we suggest scheduling a renewal every 8 weeks.

Do you ship to my country?

Wherever you are in the world, we've got you covered. Just pick your country at checkout, and we'll ship it fast and safe —plus, you'll always know where your package is with our real-time tracking

Is it okay to straighten your hair after using our product?

Just like your own locks, they can be permed, dyed, and styled to perfection. Our products are crafted from premium real human hair

Can you use a hairdryer after you apply our product?

Absolutely! Feel free to blow-dry your hair. Just use a moderate heat setting on your hairdryer, and style as you normally would.

What's the easiest way to take off the hair?

Removing your V Light Extension is a breeze with our specialised Remover Solution and Tool.

What's in our V-LIGHT glue?

Our V-light glue is formulated with ethyl cyanoacrylate, sodium stearate and a photoinitiator for rapid curing under the right light. Each ingredient is chosen to ensure the best performance and longevity for your extensions

How many uses can you get from one bottle of glue?

One bottle of V Light glue can handle up to three complete hair extensions, depending on the amount used for each one.

Is the light UV or LED?

It’s important to note that 'UV' and 'LED' describe different concepts: one is a light type and the other is a light source technology.

Could the light damage your eyes?

Adhering to our safety guidelines ensures that there's no risk to your eyes when using our system. The design includes a protection shield to prevent direct exposure. As a stylist, you won't be facing the light directly, either.

Is the system safe?

"Our system has passed rigorous safety tests. Just make sure to thoroughly read and follow the operating and safety instructions before use

What is the shelf life of the glue?

Proper storage means our glue stays fresh for six months once opened. If unopened, it's good for up to a year

What is the lifespan of the LEDS?

The lamp in our device has an impressive lifespan of 30,000 hours. Given a treatment time of 1.5 hours for each customer, you could potentially serve 20,000 customers with one lamp.

How do you start the light?

Feel free to wash the extensions as you would your natural hair using shampoo and conditioner. Since they aren’t attached to your scalp, they won’t get as oily as your own hair might

Who shouldn't use our system?

Do not use the system on areas with abrasions, keloids, unhealed scars, herpes, psoriasis, or other skin conditions. Avoid use if experiencing epilepsy, skin reactions to light, photosensitivity, undergoing radiation or chemotherapy, or have hemophilia. Those on photosensitizing medications should also refrain from using the system

Safety guidelines for the V-LIGHT glue?

 Can I dye or bleach the hair?

We advise against dyeing or bleaching, as they have already undergone chemical treatment. Should you wish to alter the color, we strongly recommend that this be done by a professional hair colorist. Always conduct a strand test first to ensure the final result meets your expectations

 Can I wash my hair?

Feel free to wash the extensions as you would your natural hair using shampoo and conditioner. Since they aren’t attached to your scalp, they won’t get as oily as your own hair might

Can the hair be be straightened. or curled?

Why choose Strand&Style?